Shipping policy

Shipping Policy

At Faciocare, we are dedicated to delivering your skincare essentials to you as safely and quickly as possible. Please review our shipping policy below to understand how your order is processed and shipped.

Processing & Handling Times

Standard Processing: All orders are processed within 2 to 5 business days (excluding weekends and major holidays) after receiving your order confirmation email.
Order Tracking: You will receive a second email notification with a tracking number as soon as your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option	Estimated Delivery Time	Cost
Standard Shipping	3 – 5 Business Days	$4.99 (Free on orders over $50)

Delivery times are estimates and start from the date of dispatch, not the order date.

International Shipping

We currently ship to select international destinations! International delivery times typically range between 7 to 14 business days depending on customs handling and local postal services.

Customs, Duties & Taxes: Faciocare is not responsible for any duties, taxes, or customs fees applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

How to Check the Status of Your Order

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.